Shipping policy

Order Processing
All orders are processed within 1–2 working days, excluding weekends and public holidays. Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.

Delivery Times
Estimated delivery times are provided at checkout and may vary depending on your location and chosen delivery method. While we endeavour to meet all stated delivery timeframes, occasional delays may occur due to factors beyond our control.

Delivery Charges
Shipping costs are calculated at checkout based on your delivery address and selected service.

Delivery Issues
If your order has not arrived within the expected timeframe, or if you experience any issues with your delivery, please contact us and we will be happy to assist.

Address Accuracy
Please ensure that all delivery details are correct at the time of purchase. We cannot accept responsibility for orders delayed or lost due to incorrect or incomplete address information.